Terms and conditions

Terms and Conditions

Acceptance of Customs Charges

By placing an order on this website, you acknowledge and agree that you, as the customer, are solely responsible for any applicable customs charges, duties, taxes, or fees imposed by your country’s customs authorities.

Payment Responsibility

Payment Requirement: Customs charges are not included in the product price or shipping cost. You are required to pay any customs duties, taxes, or fees associated with the import of your order.

Delivery Condition: Your package will only be delivered upon the payment of the necessary customs charges. Failure to pay these charges may result in the package being returned to us, and no refunds will be issued in such cases.

Customs Declaration and Accuracy

Declaration Information: We will accurately complete the customs declaration for your order, reflecting the true nature and value of the items. Any false information on customs declarations is strictly prohibited.

Customs Inspection: Customs authorities may inspect packages, potentially causing delays. While we strive to facilitate a smooth customs clearance, we have no control over such inspections.

Communication and Information

Customer Responsibility: It is your responsibility to be aware of and comply with your country’s customs regulations. We encourage you to check with your local customs office for information on applicable charges and import restrictions.

Notification: You may be notified by the courier or customs authorities regarding the pending customs charges. Please respond promptly to any communication to avoid delays in receiving your package.

Shipping Delays

Customs-Related Delays: Customs procedures may result in delays beyond our control. We appreciate your understanding and patience in such instances.

Modification of Terms

We reserve the right to modify these terms related to customs charges at any time. Any changes will be effective immediately upon posting on the website.

Customers are granted a 30-day window from the date of order delivery to inspect and verify the completeness of their order, including all accessories. Any claims or discrepancies reported after this 30-day period will regrettably be considered null and void, and no further actions or resolutions will be entertained.

We encourage customers to promptly examine their orders to ensure satisfaction within the stipulated timeframe.